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FAQ's
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What size should I get?All t-shirts are unisex and generally true to size. If you prefer a more relaxed or oversized fit, I recommend sizing up. Check the size guide on the product page for more details.
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How can I track my order?You’ll receive tracking details by email once your order ships (within 2 days max). I ship with USPS, UPS, DHL, Royal Mail, or Asendia. If you have any questions, feel free to chat with me on the website!
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When will my order ship?Allow me some time to print and dispatch your order which usually takes 1-3 Business Days. During high-demand periods, such as product launches or restocks, shipping may take up to 5 business days.
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Do you ship internationally?Yes, I offer worldwide shipping! Estimated delivery in 2-3 weeks after processing, depending on the destination and customs procedures.
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Shipping time for USA & Canda?United States: Domestic shipments are delivered within 3 to 5 business days, in addition to processing time. Canada: Orders typically take 8 to 21 business days to reach their destination.
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What happens if my order is returned due to an incorrect address?If an item is returned due to an incorrect address, I can assist with reshipment please contact me to start the process.
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How do I update my shipping address?If you need to update your shipping address, please contact me as soon as possible. Once your order has been processed and the shipping label is created, I may not be able to change the address.
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What carriers do you use for shipping?I use USPS, UPS, DHL, Royal Mail, and Asendia for shipping, depending on the destination and the most efficient delivery option.
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Where are your products shipped from?All products are shipped from Wilmington, North Carolina. I strive to ensure quick and reliable shipping to both domestic and international customers.
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Can I change or cancel my order?Once an order is placed, no changes or cancellations can be made. Please double-check your size, color, and shipping details before finalizing your order.
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Do you offer free shipping?Currently, free shipping is not available. Shipping costs are calculated at checkout based on the destination and shipping method.
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Will the colors of the t-shirts match what I see on the website?I strive to display colors as accurately as possible. However, colors may vary slightly due to different monitor settings.
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Can I customize an existing design from your store?Absolutely! If you’d like to make adjustments to any existing design (such as changing colors, adding text, or modifying the layout), I can customize it to suit your preferences. Just reach out to me with your request.
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How do I request a custom t-shirt design?To request a custom t-shirt, simply contact me via contact page or use the website chat feature. Let me know your ideas, and we can discuss design details, pricing, and production timelines.
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How do I care for my t-shirts?To keep your t-shirts in the best condition: - Machine wash cold, inside-out, on a gentle cycle. - Do not bleach. - Tumble dry on low or air dry. - Avoid ironing directly on the print. Don't stress it out, your tee is going to be just fine :)
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Are your t-shirts true to size?Yes, all of my t-shirts are unisex and generally true to size. For a relaxed fit, I recommend sizing up.
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Do you offer bulk orders?Yes, I can accommodate bulk orders. For inquiries regarding bulk pricing and details, please contact me.
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Do you offer custom order?Yes! I offer fully custom t-shirt designs. Whether you want to customize an existing design or create something entirely unique, I can work with you to bring your vision to life.
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How long does it take to produce a custom order?Custom orders generally take 7-14 business days to produce, depending on the complexity of the design and my current workload. You will receive an estimated timeline once we finalize the design details.
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Will I receive a mockup before production starts?Yes! I will provide you with a digital mockup of your custom design for approval before starting production. This ensures that the final product matches your vision.
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Can you create custom designs for future releases?Yes! I love collaborating with customers for new design ideas. If you have a unique concept, feel free to reach out, and we can work on creating something special for future releases.
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What payment methods do you accept?I accept PayPal for secure online payments. All orders must be paid in full before they are processed and shipped.
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Can I pay in installments?Currently, I do not offer installment payment options. Full payment is required at the time of checkout.
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Is my payment information secure?Yes, I take your security very seriously. All payments are processed through secure payment gateways, and your payment information is encrypted.
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Will I be charged sales tax?Sales tax will be applied to orders based on the applicable tax laws in your state or country. The total tax will be calculated at checkout.
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What currency will I be charged in?All transactions on my website are processed in United States Doller (USD). Please note that international customers may be charged additional conversion fees by their bank.
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